Genesys (http://www.genesys.com), the market leader in omnichannel customer experience (CX) and contact center solutions, today announced that the company has…
Read More »Genesys
In line with its commitment to expand operations and business presence across the Greater Middle East region, Genesys (www.genesys.com), a…
Read More »Genesys (www.genesys.com), a leading provider of customer experience and contact center solutions, today announced that Etisalat Misr, Egypt’s leading mobile…
Read More »2014 is the year in which web chat is really starting to take hold in the contact centre – and…
Read More »In today’s world, new communications channels are being continuously introduced. Customers quickly adopt all these new channels and want to…
Read More »As part its G-Force customer event, Genesys today launched a breakthrough mobile customer care solution that provides smart phone users…
Read More »