Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of software and services designed to improve the customer experience, has…
Read More »Cloud Contact Centre
Dreambox has recently launched the UAEs first hosted contact centre providing customer experience solutions aimed at the SME market. Dreambox…
Read More »The growing popularity of social and mobile channels is driving a paradigm shift in customer communications. Companies are now faced…
Read More »Traditionally, call centers have acquired new technology and funded new initiatives with capital dollars. However, more and more technology is…
Read More »Interactive Intelligence (Nasdaq: ININ), a global provider of unified IP business communications solutions, today announced the availability of its cloud-based…
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