Case Studies

Do you have a New Year’s resolution in place for your contact center? If not, it’s never too late! A…

GAPCORP has deployed the Altitude uCI suite to handle the fast-paced growth of its operations across the GCC region. Located…

Avaya opened the Middle East first 911 emergency call center in Jordan

DCD becomes the first organization in the region planning to deploy the Desktop Video Device at 16 centers to increase…